Section I · Correspondence
Get in touch.
We keep contact channels narrow and answered — three inboxes for three different kinds of questions, and a single mailing address. Everything below is monitored by the same small team that builds the product.
Section II · Channels
Three inboxes, one team
Pick the inbox that matches your question. We will typically reply within one business day.
Sales
Multi-user, enterprise, or custom quote
For multi-user plans, broker-dealer or syndication-shop quotes, SSO, or anything else that cannot be provisioned through the self-serve checkout. Mention your firm, team size, and rough raise cadence and we can build a quote.
Response times
Roughly one business day
Sales inquiries typically get a reply within one business day. Support tickets are handled in order of receipt — usually next business day, sometimes same day. Pro subscribers get priority-queue support. We operate on Arizona time (MST, UTC-7 year-round — Arizona does not observe daylight saving).
Mailing address
Phoenix, Arizona
PPMWizard is operated from Phoenix, Arizona. For anything that requires a physical mailing address — service of process, vendor paperwork — email sales@ppmwizard.com and we will provide it directly.
Section III · Important
We are not your lawyer
PPMWizard is a drafting tool — not a law firm. We do not provide legal advice, act as a broker-dealer, or file securities filings on your behalf. Email we receive does not create an attorney-client relationship, and nothing we write back in response to a support or sales question should be read as legal counsel.
For legal counsel on your offering — exemption selection, disclosure review, Form D filing, state blue-sky notices, suitability analysis, and anything else that touches the federal or state securities laws — engage a qualified securities attorney licensed in your jurisdiction. If you do not know one, any state bar association’s referral service can direct you to a securities practitioner near you.
Colophon · Or just get started
Most questions answer themselves after one draft.
The free tier is the fastest way to see what the wizard does, how the output reads, and where your deal fits. If the product surprises you, drop us a note — we read every message.