Section I · Correspondence
Get in touch.
We keep contact channels narrow and answered — three ways to reach one team, plus a single mailing address. Everything below is monitored by the same small team that builds the product.
Section II · Channels
Three ways to reach one team
Pick the channel that matches your question. Messages are reviewed by the same small team that builds the product.
Sales
Team access and custom needs
Self-serve accounts are single-user today. Tell us your firm, team size, and workflow and we will confirm what is currently available. Features are included only when they appear in a written order.
support@ppmwizard.comSupport
Bug reports, billing, wizard questions
If the wizard does something unexpected, your export is not rendering, or your Stripe invoice has a question on it, this is the inbox. Include your account email, a description of what you did, and what you expected to happen.
support@ppmwizard.comSecurity
Responsible disclosure
If you believe you have found a security issue — a data exposure, authentication bypass, or vulnerability in the wizard or export pipeline — email us first before publishing. We will review the report and coordinate next steps with you.
security@ppmwizard.comSupport model
Email-based support
Sales and support messages are handled by email as team capacity allows; no response-time SLA is included with a self-serve plan. We operate on Arizona time (MST, UTC-7 year-round — Arizona does not observe daylight saving).
Mailing address
Phoenix, Arizona
PPMWizard is operated by APPWZRD LLC from Phoenix, Arizona. For anything that requires a physical mailing address — service of process, vendor paperwork — email support@ppmwizard.com and we will provide it directly.
Section III · Important
We are not your lawyer
PPMWizard is a drafting tool — not a law firm. We do not provide legal advice, act as a broker-dealer, or file securities filings on your behalf. Email we receive does not create an attorney-client relationship, and nothing we write back in response to a support or sales question should be read as legal counsel.
For legal counsel on your offering — exemption selection, disclosure review, Form D filing, state blue-sky notices, suitability analysis, and anything else that touches the federal or state securities laws — engage a qualified securities attorney licensed in your jurisdiction. If you do not know one, any state bar association’s referral service can direct you to a securities practitioner near you.
Colophon · Or just get started
See the workflow. Then send us your questions.
The free tier lets you see what the wizard does, how the output reads, and whether the supported workflow fits. If the product surprises you, drop us a note — we read every message.